Dedicated computer technician with extensive experience in hardware diagnostics, repair, customer support, and collaborative troubleshooting.
Performed diagnostics, repairs, and routine maintenance to ensure optimal system performance.
Provided technical assistance and resolved hardware and software issues while ensuring customer satisfaction.
Assembled and configured computer hardware components to meet client specifications.
Installed, tested, and troubleshooted software to resolve technical problems.
Master Solution Company Inc.
Performed diagnostics, repairs, and maintenance of computer systems., Assembled and configured computer hardware components and software., Provided technical support and resolved hardware and software issues for clients., Conducted regular maintenance to ensure optimal system performance., Guided customers through troubleshooting steps and ensured their satisfaction with the solutions provided., Maintained detailed records of customer interactions and issue resolutions., Collaborated with the technical team to identify and resolve recurring issues.
Bachelor of Systems Engineering
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Maintained detailed records of customer interactions and collaborated with technical teams.