Dedicated professional with proven skills in data analysis, customer service, and quality supervision. Adept at handling clinical and administrative data, improving processes, and ensuring client satisfaction.
Analyzed clinical and administrative data, ensuring accuracy and compliance in medical account liquidation.
Handled client requests for vehicle and home assistance, maintaining high satisfaction levels.
Supervised quality control processes and generated reports to support operational standards.
Proficient in Microsoft Office applications for data handling, reporting, and communication.
Managed multiple tasks efficiently across roles, balancing quality and deadlines.
IQ outsourcing
Liquidación de cuentas médicas, análisis de información clínica y administrativa, cumplimiento de estándares de liquidación
Emergia
Atención y gestión de solicitudes de asistencia vehicular y domiciliaria, asegurando una experiencia satisfactoria para el cliente
Close up
Supervisión de control de calidad, elaboración de informes conforme al control de calidad
Técnico laboral
Bachiller académico
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