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Competencias
Experiencia demostrada en Customer Relationship Management (CRM.
Experiencia demostrada en Communication.
Experiencia demostrada en Problem solving.
Experiencia demostrada en Active listening.
Experiencia demostrada en Microsoft Excel.
Educacion
Experiencia
Logistics Coordinator
Responsible for the communication among the broker, carriers and customers., Coordinated transportation providers to ensure prompt and proper movement of shipments., Reviewed shipping documents to ensure accuracy tracking and fixing shipping errors., Issued com data codes when carriers needed it.
Customer Service Representative
Answered calls from customers who wanted to place orders., Guided customers through the process of their purchase., Assisted individuals using EBT cards in placing orders on the website., Handled calls from customers requesting refunds or reporting that their cards had been stolen.