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Ronald
Customer Service Chat Agent at Teleperformance
Contacto
Bogotá, Bogota D.C., Colombia
Disponible en CazVid
Competencias
Data AnalysisIntermediate
Skilled in R, Python, SQL, and Excel for data processing and analysis tasks.
Customer ServiceIntermediate
Experienced in engaging with clients and resolving issues efficiently via chat support.
Technical SkillsIntermediate
Proficient in Adobe Suite, GSuite, and office tools for document creation and editing.
ProgrammingBeginner
Basic knowledge of Python and R programming from formal courses and self-study.
Educacion
High School degree
Master College School / Personitas School
Completed December 2018
Biological engineering
Universidad Nacional Colombia
August 2019
Python Programming
Universidad Industrial de Santander
March 2022
Python Basics
DataCamp
December 2022
R Basics
DataCamp
December 2022
Idiomas
SpanishNative
EnglishC1
PortugueseA2
Resumen
Enthusiastic biological engineering graduate with strong data analysis, programming, and customer service skills. Adept at leveraging technical tools to solve problems and enhance client interactions. Eager to contribute to data-driven projects and support roles.
Logros Clave
- Provided timely and effective customer support, enhancing client satisfaction.
- Developed proficiency in multiple communication and support tools.
- Completed specialized training in Python and R, expanding data analysis capabilities.
Experiencia
Customer service Chat Eng
Teleperformance
March 2024 - March 2025
Habilidades
Data AnalysisCustomer ServiceTechnical SkillsProgramming
Publicado en CazVid - 2 jun 2026