Provided hands-on repair, maintenance, and support for desktops, laptops, printers, and communication networks.
NetworkingIntermediate
Installed and maintained communication and basic electrical networks for office environments.
Training and CapacitationIntermediate
Conducted training sessions on Office packages and system applications for users.
Office Management and SupportIntermediate
Handled support roles in governmental offices, including roles with responsibilities for operations and official designations.
Educación
BACHILLER EN HUMANIDADES
Completed 2019
TECNICO EN SOFTWARE Y HARDWARE
Completed 2009
TITULO PROFESIONAL DE INGENIERO DE SISTEMAS
Completed 2012
CURSO DE AYMARA
Completed 2015
REGISTRO DE ANTECEDENTES DE VIOLENCIA EN RAZON DE GENERO – SIPPASE
Completed 2017
TALLER DE CAPACITACION SOBRE ETICA, TRANSPARENCIA Y LUCHA CONTRA LA CORRUPCION
Completed 2017
ATENCION AL USUARIO
Completed 2018
LEY 1178 CONTRALORIA GENERAL DEL ESTADO
Completed 2018
POLITICAS PUBLICAS CONTRALORIA GENERAL DEL ESTADO
Completed 2018
Idiomas
EspañolNativo
Resumen
Dedicated technical support specialist with extensive experience supporting government agencies and educational institutions, skilled in hardware, software, networking, and user training.
Logros Clave
Progressed from Técnico de Operaciones to Jefe de Soporte Técnico, demonstrating role progression.
Provided technical support and system maintenance across multiple government offices.
Delivered training and capacitation in Office applications and system use.
Experiencia
JEFE DE SOPORTE TECNICO
DICLAEX
10-07-2010 - 10-08-2012
TECNICO DE OPERACIONES – OFICINA SANTA ROSA EL ALTO
SERVICIO GENERAL DE IDENTIFICACION PERSONAL
2012
SOPORTE TECNICO Y SISTEMAS 1er NIVEL – OFICINA SANTA ROSA EL ALTO
SERVICIO GENERAL DE IDENTIFICACION PERSONAL
2013
DESIGNACION DE CARGO CON NUMERO DE ITEM
SERVICIO GENERAL DE IDENTIFICACION PERSONAL
2016
AGRADACIMIENTO DE CULMINACION DE FUNCIONES TELEFERICO LINEA ROJA
SERVICIO GENERAL DE IDENTIFICACION PERSONAL
2017
DESIGNACION DE FUNCIONES TECNICO DE OPERACIONES
SERVICIO GENERAL DE IDENTIFICACION PERSONAL COCHABAMBA
2017
FELICITACIONES POR RESPONSABILIDAD, LEALTAD Y COMPROMISO POR OBJETIVOS ASIGNADOS
SERVICIO GENERAL DE IDENTIFICACION PERSONAL
2017
DESIGNACION DE OFICIAL DE OPERACIONES
SERVICIO GENERAL DE IDENTIFICACION PERSONAL COCHABAMBA
2018
COMUNICADO DE RESULTADOS DE EVALUACION DEL DESEMPEÑO CON RESULTADO EXCELENTE
SERVICIO GENERAL DE IDENTIFICACION PERSONAL
2018
AGRADECIMIENTO DE CULMINACION DE FUNCIONES
OFICINA SEGELIC
2019
MAESTRO DE COMPUTACION
U.E PEDRO LAIME CHUSPI
2020 - 2021
Habilidades
Technical Support and MaintenanceNetworkingTraining and CapacitationOffice Management and Support