Experienced in high-pressure interpretation and client support roles, with extensive skills in communication, content management, and digital tools. Committed to clear, empathetic communication and operational efficiency.
Performed simultaneous and consecutive interpretation supporting international clients in medical, legal, and commercial sectors, ensuring clear communication.
Assisted clients through various channels, managed dispatch operations, and maintained high satisfaction with professional communication.
Created digital content and implemented content strategies to improve online engagement for multiple brands and projects.
Used digital tools for content management, data analysis, and record keeping in various roles, including real estate and beauty industry settings.
MegoNetworks
Simultaneous and consecutive interpretation (Spanish–English), Support for international clients in medical, legal, and commercial contexts, High-speed comprehension and accurate delivery of messages, Clear and empathetic communication in high-pressure situations
Teleperformance
Assisted clients and field personnel via phone, chat, and email to coordinate dispatch operations, Managed scheduling systems and provided real-time dispatch and routing support, Assessed service requests to identify needs and deliver timely, effective solutions, Created and communicated detailed...
Teleperformance
Interpretation for English-speaking clients in insurance, medical, and legal sectors, Strengthened client relations by ensuring accurate and respectful communication
Directo Perú
Analyzed customer feedback to improve service flow, Managed digital tools to create content
Bachelor
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