Experienced customer service and virtual assistant professional with over six years of supporting clients, resolving issues, and teaching English. Skilled in active listening and communication, with a proven ability to adapt to various roles.
Applied active listening techniques to effectively understand and resolve client issues.
Provided customer support, resolving inquiries and issues in a timely manner.
Utilized written and verbal communication skills in customer interactions and teaching.
Resolved customer and client issues efficiently via active listening and troubleshooting.
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