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Customer Service & Virtual Assistance with 6+ years of experience
Applied active listening techniques to effectively understand and resolve client issues.
Provided customer support, resolving inquiries and issues in a timely manner.
Utilized written and verbal communication skills in customer interactions and teaching.
Resolved customer and client issues efficiently via active listening and troubleshooting.
Experienced customer service and virtual assistant professional with over six years of supporting clients, resolving issues, and teaching English. Skilled in active listening and communication, with a proven ability to adapt to various roles.