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Roshawn

Customer Service Representative with diverse client support skills

Video resume

Customer Service Representative with diverse client support skills
Please record a video speaking in English about your experience.

Contacto

San José, San José, Costa Rica
Disponible en CazVid
Contactar via CazVid

Competencias

Customer ServiceAdvanced

Provided support through verification, payment handling, and empathy-driven communication.

Data ManagementIntermediate

Managed and verified customer data accurately to assist in order processing and inquiries.

Communication SkillsAdvanced

Utilized clear communication in email correspondence and video presentations to improve client interactions.

Technical ProficiencyIntermediate

Applied Microsoft Word and dispatch software skills to support customer and delivery coordination.

Educacion

High School degree Diploma
CINDEA HEREDIANA
Completed 2016

Idiomas

SpanishElevated Advanced
EnglishElevated Advanced

Resumen

Experienced in customer verification, payment processing, and client communication. Skilled in using technical tools to enhance service delivery and operational efficiency. Adept at understanding client needs and providing empathetic support.

Logros Clave

  • Handled customer verifications, payment collection, and data management, improving accuracy and efficiency.
  • Developed tailored arrangement proposals and empathy-driven communication to enhance client satisfaction.
  • Gained experience with dispatch software, improving communication and operational efficiency.

Experiencia

Customer Service Representative

CHEYENNECONSULTINS S.A.
2017 - 2024

Customer verifications., Resolution of the details., Data information., Help to making orders and empathy., Collecting payments., Verification Analyst and emailing information., Development of Arrangement proposals/empathy.

Collections Representative

Bill Gosling Outsourcing
July 2024 - 2025

Habilidades

Customer ServiceData ManagementCommunication SkillsTechnical Proficiency
Publicado en CazVid - 17 may 2026
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