Rossy

Customer service

Issue and deliver invoice for energy consumption to US customers in Texas, Provide detail information and assistance through phone calls to customers.

Data entry and Dispatcher specialist

Tracked and traced containers in their way to US ports, Handled the communication with customers to provide daily updates with detailed information about every container, Acted as a point of contact between clients and carriers, Reported extra charges, Email management.

Processing specialist in data entry

Track and monitor shipments to keep customers informed, Act as a point of contact between clients and internal teams, Provide excellent customer service, addressing inquiries, keeping them informed and make them feel supported, Report any accessorial charges

Logistics specialist