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Rosyleen
Marketing
Contacto
Competencias
Demonstrated experience with Office Administration & Record Management.
Demonstrated experience with Communication & Interpersonal Skills.
Demonstrated experience with Marketing & Customer Acquisition.
Demonstrated experience with Loan Collections & Customer Follow-up.
Demonstrated experience with Customer Relations & Onboarding.
Educación
Resumen
Marketing open to new opportunities
Experiencia
Marketing
Promoted 4G Capital loan products and services to potential customers.. Identified and approached prospective customers through field marketing.. Conducted customer acquisition and onboarding.. Explained loan products, terms, requirements, and repayment procedures to customers.. Built and maintained positive relationships with new and existing customers.. Conducted market research to identify potential customers and business opportunities.. Generated leads and followed up with prospective customers.. Assisted customers with the loan application process.. Worked towards achieving daily and monthly marketing targets.. Created awareness of company products within assigned areas.
Collection Officer
Followed up with customers with outstanding and overdue loan repayments.. Contacted customers through calls and field visits to remind them about repayments.. Negotiated suitable repayment arrangements with customers.. Maintained accurate records of customer payments and outstanding balances.. Conducted field visits to locate and engage customers with overdue accounts.. Monitored customer repayment behaviour and identified potential defaulters.. Handled customer queries and concerns regarding loan repayments.. Encouraged customers to make timely payments.. Worked towards achieving daily and monthly collection targets.. Prepared and submitted collection reports to management.. Maintained professionalism and confidentiality when handling customer information.. Worked closely with the team to improve loan recovery and reduce arrears.
Attachment
Assisted in daily tourism office operations.. Handled record keeping and document filing.. Responded to customer inquiries and provided support.. Supported coordination of tourism-related activities.
Attachment Trainee
Assisted in managing front office operations, including handling inquiries and correspondence.. Supported exam office in record keeping, data entry, and verification of student results.. Monitored teaching schedules and prepared weekly administrative reports.. Gained hands-on experience in accounting tasks, including fee processing and filing financial documents.. Enhanced communication and organizational skills through interaction with staff and students.