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Rowina
Marketing Director at Strategic Properties
Contacto
Competencias
Skilled in designing and executing digital campaigns across social media and online platforms.
Exceptional ability to assist clients, manage inquiries, and ensure high customer satisfaction.
Proficient in coordinating tasks using tools like Monday.com to track progress and streamline workflows.
Fluent in English and Spanish, with experience in translation, consecutive interpretation, and cross-cultural communication.
Educación
Idiomas
Resumen
Dedicated professional with extensive experience in digital marketing, community management, and customer service across diverse industries. Proven ability to enhance engagement, streamline operations, and deliver exceptional client support.
Logros Clave
- Led lead generation campaigns increasing customer engagement and inquiries.
- Managed community platforms, boosting online presence across multiple social media channels.
- Streamlined property management processes through automation and effective communication strategies.
Experiencia
Marketing Director
Property management. inbound maintenance tickets. rent payments. Marketing. Community Manager. Lead generator campaigns. Ad creation and managing
Customer service representative
Assist and follow up on clients orders and deliveries
Virtual assistant
Handle incoming emails and calls. assist current customers and intake new clients. Follow up on calendar and upcoming meetings and prepare for it. Prepare, edit, input information on reports
Admin asst. / Digital Ops Specialist
Community Management. Facebook. Instagram. Youtube. Tiktok. X. Admin assistant. managing and replying to orders. assist with new clients onboarding and setup. Monday.com - project dashboards. tracking progress and updates across departments. integrated with Slack, Google Calendar, Gmail, Zoom, Hubspot. created workflows and developed templates for projects
Virtual Receptionist
Customer Service Representative. Provide info on case to customer and escalate to paralegal to follow up
V.A. / Marketing asst. / Digital Ops Specialist
Design and create images for digital content. Upload and design content for social media platforms. Virtual Assistant CEO. Marketing assistant. Monday.com - project dashboards. tracking progress and updates across departments. integrated with Slack, Google Calendar, Gmail, Zoom, Hubspot. created workflows and developed templates for projects. Developed custom templates and views for different departments to standardize processes. Task automations such as status updates, assignments, deadline reminders