Experienced in providing customer service in high-pressure, fast-paced environments, bilingual in English and Spanish, with a background in hospitality and remote support.
Handled customer interactions via chat, email, and phone in fast paced and remote environments.
Communicated effectively in English and Spanish, serving US-based clients and hotel guests.
Adapted to different work environments including remote work and hospitality sectors.
Developed great communication skills through interactions with diverse customer profiles.