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Ruben
Call Center Customer Service Specialist with 2+ years in B2C support
Video currículum
Asistente virtual
Tengo experiencia en call center en ingles se manejar clientes frustrados y creo que seria una buena adicion a su equipo.
Contacto
Guate, Guatemala, Guatemala
Abierto a remoto
Disponible en CazVid
Competencias
Customer ServiceAdvanced
Provided support to customers, resolving issues while maintaining positive interactions.
Communication SkillsAdvanced
Effectively communicated with customers, especially in high-pressure situations involving frustrated clients.
Patience and EmpathyIntermediate
Demonstrated patience and understanding when dealing with difficult customer interactions.
Bilingual SupportIntermediate
Handled calls in English, facilitating communication with English-speaking customers.
Resumen
Experienced in handling challenging customer interactions via call center, with strong communication skills in English.
Logros Clave
- Handled frustrated customers effectively, maintaining patience and professionalism
- Gained experience managing calls in English with diverse customer demographics
- Applied strong communication skills to resolve customer concerns and improve satisfaction
Habilidades
Customer ServiceCommunication SkillsPatience and EmpathyBilingual Support
Publicado en CazVid - 3 jul 2025