Experienced Data Analyst with a background in analyzing datasets, generating reports, and collaborating across teams. Skilled in communication, data interpretation, and customer relationship management, with a focus on accuracy and insights.
Applied data interpretation skills to extract insights and support reporting activities.
Developed structured reports to support business decision-making processes.
Managed customer interactions, addressing issues related to billing and service efficiently.
Demonstrated strong communication skills in cross-functional teamwork and customer interactions.
Accenture
Analyze and interpret datasets to identify trends and insights., Support business decisions through structured reporting., Ensure high accuracy and attention to detail in data processing., Collaborate with cross-functional teams in English.
Concentrix
Managed inbound and outbound calls in high-volume environment., Resolved billing and service-related issues efficiently., Maintained high customer satisfaction and quality standards., Demonstrated multitasking and communication skills in English.
High School Diploma
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Utilized Excel for data analysis, reporting, and managing datasets effectively.
