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rudo
Personal Assistant
Contacto
Competencias
Demonstrated experience with Friendly customer service.
Demonstrated experience with Professional and smart presentation.
Demonstrated experience with Document control.
Demonstrated experience with Detail-orientated.
Demonstrated experience with Multitasking ability.
Educación
Idiomas
Resumen
Personal Assistant open to new opportunities
Experiencia
Personal Assistant to Director
Acting as a first point of contact for callers and managing emails and phone calls.. Managing diaries and organizing meetings and appointments.. Organizing events and conferences.. Managing calendars, scheduling meetings, arranging travels and organizing events.. Managing office supplies and ensuring proper functioning of office supplies.. Minute taking and follow ups on action items. Implementing and maintain procedures/administrative systems
Outbound Call Centre Agent
Telephonically contacting potential or existing clients informing them about insurance services and other products.. Answering questions about products or the company from potential or existing clients.. Initiating and processing of transactions in an accurate manner.. Entering and updating customer information in the database.. Ensure delivery of documents within stipulated turnaround times. Recorded details of callers’ complaints and inquiries and outlined actions taken.. Dealt with complex customer complaints professionally and politely, resolving issues with favorable solutions.
Administrator
Managing the front office including visitors and inbound /outbound calls.. Telesales to potential clients.. Minutes taking.. Managing client relationship.. Sending, distribution receiving of communication from Stakeholders.. Facilitating meetings and training sessions.. Ordering office supplies, equipment and furniture.. Ensuring compliance with organizational policies.
Research Assistant
Conducting research on the effects of lack of family planning resources for disadvantaged families.. Conducting research on disadvantaged communities affected by HIV. Conducting face to face questionnaire-based interviews.. Compiling the data and preparing it for analysis. Recommending possible solutions to the research problems.