Dedicated professional with a background spanning sales, healthcare, marketing, and transportation. Skilled in compliance, customer relations, and team leadership, committed to delivering impactful results.
Proven ability to deliver high-quality support and build strong client relationships across various roles.
Experienced in route planning, safe transportation of fragile goods, and navigating adverse conditions efficiently.
Knowledgeable in FFL regulations, medical equipment handling, and safety protocols ensuring adherence to standards.
Led teams in marketing, recruitment, and customer service, driving performance and operational improvements.
Liberty Pawn Shop
Assisted customers at the firearms counter, ensuring compliance with all FFL regulations. Processed sales transactions and maintained accurate records. Applied knowledge of Form 4473 to support legal firearm transfers. Managed social media accounts to promote store offerings and engage customers. Provided excellent customer service and addressed inquiries promptly
Diligent
Delivered auto parts and miscellaneous packages to customers on demand and via set routes. Ensured timely and accurate deliveries while following traffic laws and safety regulations. Used GPS navigation to optimize delivery routes and meet customer expectations. Maintained clear communication with dispatch and customers regarding delivery status
Apria Healthcare (with Johnsons)
Delivered oxygen tanks, ventilators, and concentrators to patients' homes. Ensured safe handling and secure transport of medical equipment. Provided patient interaction and education on equipment use. Maintained delivery logs and adhered to healthcare safety standards
Peer Recovery Support Specialist (Certified)
Medical Assisting (Diploma)
General Education Development (GED)
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Effective in verbal communication, customer inquiry handling, and providing clear instructions in diverse settings.
Arivaca Boys Ranch
Supported adolescents with behavioral health diagnoses and substance dependency. Assisted with daily routines and therapeutic activities. Maintained a safe and supportive environment for clients. Documented client progress and communicated with the care team
Enhance Openings
Oversaw marketing division and implemented new marketing strategies. Studied demographics to target marketing territories effectively. Managed payroll and trained new employees. Educated marketing teams on product knowledge and maintained lead generation tools. Maintained records for prospective customers and managed autodialer technology
Plum Windows and Doors
Oversaw direct marketing representatives and managed recruiting and payroll. Trained new representatives to improve team performance. Restructured and managed a team, increasing monthly sales from $22K to over $600K. Developed and implemented strategies to boost lead generation and sales
Renewal by Andersen
Set quality leads for sales team and conducted job site checks. Performed customer satisfaction surveys to ensure high service standards. Maintained accurate records of customer interactions and feedback
Arizona Oncology
Scheduled appointments, welcomed clients, and maintained patient files. Performed medical assisting duties in a fast-paced environment. Provided patient care and education under clinical supervision
Circle K
Performed cashier duties efficiently in a fast-paced environment. Provided personable and effective customer service to all patrons. Supervised a team of three people per shift and managed daily operations
