Experienced in providing technical and customer support, appointment scheduling, and administrative assistance across healthcare and property management industries.
Provided customer support, resolving inquiries related to credit, health services, and account management.
Assisted clients with troubleshooting and technical issues across various platforms and software tools.
Scheduled appointments and coordinated recalls for medical procedures, ensuring efficient patient workflow.
Supported tenant services and managed administrative tasks for multiple property management companies.
SITEL/FOUNDEVER
Inbound/Outbound, Back Office, Soft Sales, Credit/Debit cards, HIPPA, Medicare/Medicaid, SME duties, Soft Sales
OCLINICALS
Assigned to do recalls related to GI procedures like Colonoscopy, Endoscopy, Flexible Sigmoidoscopy and OV's.
CEDARBRIDGE
In charge of servicing all Tenants who own apartments in NYC from Jungreis, Cedarbridge, Rockaway, Sandy, Monte Fiore, Prana and Upper Harlem LLCs.
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Experienced in Microsoft Suite, Google Suite, and various collaboration platforms for communication and documentation.
