Rukaya

National Service Personnel

Supported regulatory documentation processing and day-to-day compliance administration.. Maintained accurate institutional records and handled confidential information in line with organisational procedures.. Liaised with colleagues and the public to relay information clearly, respond to enquiries, and support smooth office communication.. Assisted in scheduling and organising tasks and documentation to support team planning and meet processing deadlines.. Worked within a diverse team, contributing to a respectful and inclusive office environment.

Shop Attendant

Managed daily cash transactions and reconciliations with zero discrepancies.. Increased monthly sales by 15% through proactive customer engagement.. Maintained inventory and delivery records, and coordinated logistics with suppliers.. Introduced a customer feedback system that improved service delivery.. Communicated daily with a wider range of customers, building skills in clear verbal communication and conflict resolution.. Planned stock orders and delivery schedules in advance to prevent shortages and ensure consistent supply.

Treasurer

Managed club funds and kept transparent financial records, reporting regularly to members and faculty advisors.. Helped plan and coordinate debate events and club activities, including scheduling and budgeting for materials.. Represented the club in public-facing engagements, strengthening public speaking and communication skills.

Took part in community-based charity collaborations supporting women and underserved groups, contributing to outreach and basic needs distribution.. Worked alongside diverse volunteer teams, developing interpersonal sensitivity and an appreciation for inclusive, community-centred work.