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Sabas

Customer Service and Sales Professional with diverse support experience

Contacto

Cali, Valle del Cauca Department, Colombia
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Competencias

Customer ServiceAdvanced

Provided customer support, resolving issues, and maintaining customer satisfaction across different companies and industries.

SalesIntermediate

Engaged in sales activities such as deal closure, negotiation, and sales management to support business growth.

SupportIntermediate

Offered technical and support services in customer support roles, ensuring effective problem resolution.

NegotiationIntermediate

Participated in sales negotiations to close deals and retain customers, contributing to overall sales objectives.

Educacion

BACHILLERATO ACADÉMICO
INSTITUCIÓN EDUCATIVA SIMÓN BOLÍVAR
Completed 2015
5 SEMESTRES PROGRAMA DE INGENIERÍA ELECTRÓNICA
UNIVERSIDAD, ESCUELA COLOMBIANA DE INGENIERÍA
5 SEMESTRES PROGRAMA DE INGENIERÍA ELECTRÓNICA
UNIVERSIDAD SAN BUENAVENTURA
ENGLISH DOT WORKS BEGINNER INGLES
SENA
DIGITACIÓN DE TEXTOS
SENA

Idiomas

ENGLISH
SPANISH

Resumen

Experienced in customer service, sales, and support roles across financial and technological sectors. Skilled in customer retention, deal closure, and negotiation, with a strong focus on client satisfaction and support excellence.

Logros Clave

  • Handled multiple customer support roles across financial and tech sectors, demonstrating adaptability and a broad skill set.
  • Supported sales processes including deal closure and negotiation, contributing to customer retention efforts.
  • Gained comprehensive experience in customer service, sales, and support, advancing through various roles in fast-paced environments.

Experiencia

Transfer Agent

STUDENT RELIEF AID
November 2021 - July 2022

Customer Service, Sales, Support

Asesor Comercial

CELL USADOS PMO
January 2023 - June 2023

Customer Service, Sales

Teammate

TaskUs
December 2023 - April 2024

Customer Service, Support

Agent

Accedo Santander
April 2024 - August 2024

Customer Service, Support

Agent

Teleperformance
August 2024 - February 2025

Customer Service, Support

Habilidades

Customer ServiceSalesSupportNegotiation
Publicado en CazVid - 28 ene 2026
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