Dedicated customer support representative with a proven track record in enhancing client satisfaction through effective communication and problem-solving skills.
Expertise in providing exceptional support to diverse clients, ensuring their needs are met promptly.
Proficient in accurate data entry and record management, ensuring high-quality documentation.
Skilled in de-escalating situations and providing effective solutions to customer issues.
Experienced in managing administrative tasks effectively, ensuring smooth operations.
Market SA
Provided professional support to a diverse range of clients, ensuring high satisfaction levels.. Used active listening to understand needs and resolve concerns efficiently.. Managed customer data accurately within digital systems.. Maintained professionalism and composure in a fast-paced, target-driven environment.
Market SA
Assisted with data entry and record management, ensuring 100% accuracy in client documentation.. Adapted quickly to new software and processes to maintain productivity during high traffic periods.. Provided direct support to customers regarding service details.
Fiverr
Processed and digital paperwork for international clients, ensuring a quality customer experience through reliable remote support.. Demonstrated strong reliability while working independently to meet strict deadlines for diverse functions.
National Senior Certificate
Foundational Education
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