Experienced in circuit electronics, GPS device management, security system inspection, and customer support. Skilled in troubleshooting, data management, and workshop tasks. Dedicated to quality, safety, and continuous learning.
Applied in repairing, maintaining, and calibrating electronic devices and security equipment.
Managed GPS systems, manipulated data, and optimized delivery routes.
Resolved customer queries and processing orders via phone, email, and chat, ensuring positive experiences.
Maintained workshop organization, assisted in metal part cutting, and supported production workflows.
SATRACK S.A.S
Creation of inventories in Excel format with information and location of digital files., Data entry in dynamic tables and Excel spreadsheets., Creation of documents, tables and graphs in Word and Excel., Manipulation of GPS systems for the selection of the best delivery routes., Management of...
SECURICOL SERVICES S.A.S
Working in collaboration with other teams or departments to achieve results., Participation in training and continuous education to keep technical knowledge up to date., Inspection and quality control of mounted cameras., Support in carrying out tests and trials of video cameras and intrusion...
AR LOS RESTREPOS
Reception and organization of materials and tools in the workshop., Maintenance and cleaning of work areas and machinery., Performing tasks and cutting metal parts., Maintaining order and cleanliness of the work area., Loading and unloading of merchandise in the warehouse., Monitoring of production...
TELEPERFORMANCE - AT&T
Technical Study in Implementation and maintenance of equipment industrial
High School
Primary Education
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Recorded customer interactions and incidents in CRM, facilitating follow-ups and service continuity.
Answer customer inquiries by phone, email and live chat daily, Resolve incidents and complaints ensuring a positive customer experience, Record interactions and cases in detail in the system company CRM, Identify customer needs and offer products or complementary services, Escalate complex problems...
