Dedicated project management professional with over 10 years of experience overseeing large-scale construction and infrastructure projects.
Directed projects across different stages, overseeing scheduling, resource allocation, and stakeholder communication.
Developed construction schedules, budgets, and risk assessments to facilitate project execution.
Collaborated with clients, contractors, and government agencies to align project goals and requirements.
Prepared and reviewed technical reports, project proposals, and compliance documentation.
United Nations World Food Programme
Managed comprehensive administrative operations supporting humanitarian mission delivery across multiple functional areas., Coordinated and supervised daily administrative processes including document management, correspondence handling, and filing systems to ensure organizational efficiency and compliance with UN standards., Facilitated inter-departmental communication and liaison activities between field offices, headquarters, and partner organizations to streamline operational workflows., Administered personnel records, travel arrangements, and logistical support for staff deployments in emergency response situations., Maintained accurate databases and prepared detailed reports on administrative metrics, budget tracking, and resource allocation for senior management review., Ensured adherence to UN policies, procedures, and regulatory frameworks while supporting procurement processes and vendor management activities., Provided administrative support for meetings, conferences, and training sessions including agenda preparation, minute-taking, and follow-up coordination., Managed office supplies, equipment inventory, and facility maintenance coordination to maintain optimal working conditions for humanitarian operations.
Philips Healthcare
Manage accounts receivable portfolio by reviewing delinquent accounts, prioritizing collection efforts based on aging reports and outstanding amounts, and developing strategic approaches to recover overdue payments efficiently., Contact and negotiate with debtors through phone calls, emails, and written correspondence to discuss payment arrangements, negotiate settlement terms, and establish realistic payment plans while maintaining professional relationships., Document all collection activities by maintaining detailed records of customer interactions, payment agreements, dispute resolutions, and collection efforts in compliance with legal requirements and company policies., Investigate and resolve payment disputes by researching account histories, verifying charges, addressing customer concerns, and working with other departments to clarify billing discrepancies and facilitate payment resolution., Monitor compliance with collection regulations including Fair Debt Collection Practices Act (FDCPA) guidelines, ensuring all collection activities follow legal requirements, company policies, and ethical standards while preparing necessary reports for management review.
Business Administration
Logistics and multimodal business administration
Engineering Industrial
Cisco CCNA
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Supervised multidisciplinary teams to ensure adherence to project timelines and quality standards.
Tetra Pak
Responsible for optimizing and managing the administrative functions that supported the company's global operations in food processing and packaging solutions., Analyzed current administrative processes, identifying inefficiencies, and implementing improvements to enhance productivity across various departments., Served as a bridge between different business units, ensuring that administrative workflows aligned with operational goals while maintaining compliance with both local and international standards.
Copa Airlines
Ensured passenger satisfaction throughout their travel journey while maintaining the airline's reputation for excellent service., Focused on proactive customer engagement, issue resolution, and built long-term relationships with both individual travelers and corporate clients to drive loyalty and retention in the competitive aviation market.