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Salvador
Sales & Business Operations Specialist with 10+ years in Customer Service and Sales
Contacto
Competencias
Applied sales strategies across multiple industries, effectively engaging customers and closing deals.
Provided clear information on products and policies, ensuring customer understanding and satisfaction.
Managed daily operations and administrative tasks remotely, supporting business efficiency.
Resolved customer inquiries and operational issues, facilitating smooth workflows.
Supported new employees as a floor walker, enhancing team performance and communication.
Educacion
Idiomas
Resumen
Dedicated sales representative and business operations manager with over 10 years of experience. Skilled in customer relations, sales techniques, team leadership, and remote management. Proven ability to build trust, support business growth, and adapt across industries.
Logros Clave
- Sold diverse products including video demos, vehicle warranties, and medical braces, demonstrating versatility.
- Supported business growth by managing operations and building customer trust through clear communication.
- Promoted to floor walker in customer service role, mentoring new employees and handling complex customer issues.
Experiencia
Sales Representative
Sold 20 min demo video to busy business owners in the US., Built trust with customers by clearly outlining terms and answering questions., Followed up with potential customers daily by setting call backs and appointments for a scheduled Demo.
Business Operations Manager
Coordinate and oversee daily operations for multiple businesses in Mexico., Manage tasks remotely, ensuring smooth administrative processes and communication across teams., Support business growth and efficiency through strong organization and problem-solving.
Senior Customer Service Rep / Floor Walker
Educated customers on auto and life insurance policies with Allstate and other providers., Handled customer support chats/Emails/Calls., Promoted to 'floor walker' role, supporting new employees and assisting peers with complex customer situations., Known for clear communication...
Sales Representative
Sold extended vehicle warranties., Built trust with customers by clearly outlining terms and answering questions., Left position due to company shut down.
Sales Representative
Sold orthopedic braces for the elderly., Built trust with customers by clearly outlining terms and answering questions., Left position due to company shut down.