samar

Demonstrated experience with Microsoft Office.

Demonstrated experience with Data Entry.

Demonstrated experience with Email & Internet.

Demonstrated experience with CRM Systems.

Demonstrated experience with PC Navigation.

Provided professional interpretation services between customers and service providers.. Assisted customers in English, French, and Arabic.. Maintained confidentiality and professionalism.. Delivered excellent customer service while working remotely.

Assisted customers with vehicle and service inquiries.. Managed customer records and documentation.. Answered phone calls professionally.. Supported office operations in a fast-paced automotive environment.

Supervised daily terminal operations and customer service activities.. Managed staff schedules and resolved customer concerns.. Maintained reports and trained new employees.