Experienced in multi-channel customer engagement, problem solving, and team collaboration.
Experience in multi-channel communication including phone, email, and chat interactions.
Applied problem-solving skills to handle customer inquiries and issues effectively.
Participated in team activities and collaborated with colleagues to achieve common goals.
Utilized strong verbal and written communication for customer interactions and internal coordination.
Inspiro
Tomando llamadas, Enviando correos, Tomando chats
Licenciatura
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Managed emotional aspects of customer interactions to maintain positive relationships.