Experienced product manager specializing in SaaS solutions with a proven track record of leading product launches, strategic planning, and cross-functional team coordination.
Oversaw all phases of product development from ideation to launch and iteration.
Applied Scrum and Kanban practices to improve team efficiency and delivery timelines.
Conducted research to identify user needs and market trends informing product features.
Worked closely with engineering, marketing, and sales teams to align product strategies.
P & P Cleaning Solutions Inc
Responsible for the cleaning services itinerary., Handling changes to services in the calendar., Responsible for customer observations for cleanings., Responsible for assisting with customer queries regarding services provided., Responsible for receiving reports from cleaning staff., Send reports to clients both by phone and in writing., Calling guests at properties we manage to get their feedback about the service., Provide translation services for non-English speaking employees.
U.S. Embassy Panamá
Responsible for auditing all documentation relating to Embassy payments., Prepare, review and consolidate a variety of documents and statistical data, from routine to complex; carrying out the preparation of different., Verify receipts and invoices to make payments to Embassy suppliers. Observe the various laws, regulations and policies in force., Ensure the legality, suitability and accuracy of payment vouchers before submitting them for approval and certification., Process the Invoice Processing Form, reconciliation and electronic completion in the Electronic Billing system., Process travel advances and travel receipts, rejections, resends manually., Prepares and processes appropriation transfer transactions.
Eagle Navigation and Trading - Panamá
Responsible for national and international purchases of the company's ships., Responsible for national and international purchase orders., Communication with national and international suppliers., Perform controls for the administrative process., Responsible for the budget of national and international purchases., Tracking international air and sea orders.
Bachelor
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Utilized analytics tools to monitor product performance and guide improvements.
Star Tanker Bunkering
In charge of purchasing provisions for the ships in Panama and Jamaica., In charge of purchasing consumables for ships in Panama and Jamaica., Supplier dealings., Handling payments to suppliers., Logistics for the delivery of equipment, supplies and provisions to the ships.
Grupo Unidos por El Canal, S.A.
Prepare purchase order requests, Request quotes from suppliers, Purchase order management and processing., Using the SAP system
Wartsila Panama Services, S.A.
Responsible for billing for all work carried out inside and outside of Panama, Using the SAP system, Control of time sheets, Review of work files, Handling Billing and Credit Notes for Jobs, Responsible for engineers' travel expenses, Workshop tool control and inventory management, Calibration control of workshop tools, Workshop equipment and materials quotes, Assistance in security processes and purchase of security equipment.
National Bank of Panama
Responsible for acting as a guarantor bank that represents shipping companies before companies such as the ACP, concessionaires and ports., Preparation and issuance of bank guarantees for the ACP and concessionaires, Payment of invoices from the ACP, Concessionaires and Ports, Refunds of Expired Warranties., Handling reports and movement of customer accounts, Daily Balances, International Transfers, Customer Service, Monthly Statistics of Paid Invoices of the ACP and Concessionaires, Creating Processes to Streamline Work, Controls of: Paid Invoices, Original Guarantees, ITBMS, Correspondences, Files.
Firm Solution Panama
We work for foreign firms from Florida, Illinois and Ohio, Obtain specific addresses of people to send garnishment letters to., Modify the expiration dates of debts with banks., Search for the addresses of potential buyers of land owned by foreign firms, Using the tool to make invoices
