Samuel

IT Specialist

IT Support for middleware software used in all sale points of principal telecommunication provider in Mexico (Telmex) performing the following activities:, Extensively worked on IBM Unica Campaign and Cognos Analytics for Telmex marketing team and WebSphere Commerce Server for Telmex Online Store project., Perform upgrades, maintenance and support of WebSphere AS, Perform Implementation of Websphere clustered application environment and high availability components, Perform Websphere Performance Monitoring (TPV/Wily) and Tuning, Ensure DEV, QA, STAGING & multiple PRODUCTION environments availability & maintain a thorough understanding of environment setup & configuration, Maintain documentation and backups of configuration changes, Consistently refines application administration & support procedures to improve support response times, Perform Weblogic12c installation and administration and team-lead design for new projects, Perform DataPower configurations for XLS transformation and SSL implementations and many different configurations for DMZ servers like firewall, IP filtering, Balancers, etc., Perform J2EE tuning and problem determination, Perform SUSE and Red Hat Linux administration, Perform Linux and other system security tasks, Create and maintain scripts to enable infrastructure automation, Linux monitoring using SNMP services, Perform LDAP/IBM Tivoli Directory Server administration, Integration of LDAP-based authentication on Web and App Servers, LDAP - Data extracts, Backup / restore, LDAP Administration and maintenance, Perform WebSphere MQ Series System administration, Perform installation and upgrade of MQSeries in AIX environment, Support and troubleshooting, assisting developers and users to resolve middleware related issues, Support Oracle SOA Administration, Coordinates all activities on the Sonic Enterprise Services Bus which includes:, Deployment of new Web Services, Orchestration of services based on subscriber needs, Perform support liaison to Sonic Software (Progress) support group, opening, reporting status & working towards the overall resolution of support tickets., Create & maintain change management procedures related to the introduction of new services onto the ESB., Schedule & apply software updates in accordance with change management procedures