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Samuel
Front Line Associate
Contacto
Competencias
Demonstrated experience with Financial Accounting & Reporting.
Demonstrated experience with Cash Handling & Reconciliation.
Demonstrated experience with Inventory & Warehouse Management.
Demonstrated experience with Customer Service Excellence.
Demonstrated experience with Microsoft Office.
Educacion
Resumen
Front Line Associate open to new opportunities
Experiencia
Front Line Associate
Delivered high-quality customer service in foreign exchange and remittance transactions.. Processed international money transfers accurately and in compliance with financial regulations.. Verified customer identification documents in line with KYC (Know Your Customer) procedures.. Resolved customer inquiries and complaints professionally, ensuring high satisfaction rates.. Maintained accurate transaction records and balanced daily cash reports.. Promoted exchange products and services, contributing to business growth targets.. Ensured strict adherence to Anti-Money Laundering (AML) guidelines and operational standards.
Warehouse Associate – Customer Returns
Evaluated returned items for resale eligibility and assigned appropriate disposition categories (sellable, unsellable, refurbish, liquidation).. Processed returns using Amazon proprietary systems with high accuracy and speed.. Organised inventory following FIFO principles to maintain stock integrity.. Operated warehouse equipment safely, including Pallet Jack, EPJ, and VRC.. Maintained strict adherence to safety, quality control, and operational standards.. Performed GTDR (Global Truck Docking and Releasing) with all safety protocols observed.
Assistant Accountant
Processed financial documents including payment vouchers, journal entries, and expense claims in a timely and accurate manner.. Prepared and filed VAT, NHIL, and GETFund returns with the Ghana Revenue Authority (GRA) in compliance with statutory deadlines.. Conducted monthly bank reconciliations and managed petty cash disbursements, maintaining proper documentation and controls.. Processed payroll for all staff and computed statutory deductions including PAYE and SSNIT contributions.. Maintained and updated the fixed assets register, including tracking depreciation schedules using straight-line and reducing balance methods.. Managed accounts payable and receivable, following up on outstanding invoices and ensuring prompt settlement of supplier obligations.. Prepared monthly management accounts and budget variance reports to support senior management decision-making.. Assisted in the preparation of annual budgets and cash flow forecasts by collating departmental data and historical trends.. Maintained accurate ledger postings in QuickBooks and Tally ERP, ensuring all transactions were correctly coded to appropriate cost centres.. Performed regular stock reconciliations and coordinated with the stores department to ensure inventory records matched physical counts.. Supported preparation of year-end financial statements, reducing reporting turnaround time by 50%.. Supervised junior accounting staff and served as the primary liaison with external auditors during annual audit exercises.
Loan Officer / Branch Manager
Managed branch cash flow and credit operations, ensuring financial stability.. Assessed, processed, and approved loan applications in line with lending policies.. Reduced loan delinquency rates through proactive client monitoring and follow-up.. Trained clients in business development and financial literacy to improve repayment capacity.. Supervised branch staff and significantly expanded the customer base.. Mobilised savings and ensured consistent loan recovery across the portfolio.