Experienced in handling customer support calls and interpretation services in English and Spanish, with a focus on healthcare and insurance sectors.
Provided support and handled calls, ensuring customer satisfaction at Xfinity and Lionbridge
Interpreted accurately between English and Spanish in clinical and insurance contexts
Engaged effectively with clients and colleagues, enhancing communication and teamwork
Managed a variety of customer calls, providing information and support efficiently
Xfinity (West Coast Comcast)
Handled calls from the West Coast of the US, Provided support for new employees
Lionbridge Technologies
Handled various calls involved with clinical centers and insurance companies, Active and constant interpreting from both known languages
Middle School Diploma
High School Diploma
Gastronomy
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