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Bilingual Call Center Agent
Demonstrated experience with Microsoft Office: Word.
Demonstrated experience with Microsoft Office: PowerPoint.
Demonstrated experience with Microsoft Office: Outlook.
Handling and solving the different requests and concerns of the company's external customers.
Handling account finances and maintenance related to the health field.
Frontline agent in charge of basic maintenance and handling of HIPAA-protected information.
Agent specialized in content moderation in social networks through the SRT tool (Single Review Tool).