Santiago - Logistics Coordinator with 3 years of experience in transportation and customer service

Managed and coordinated transportation and dispatch for logistics operations.

Handled customer inquiries, complaints, and provided solutions to ensure satisfaction.

Processed payments, managed overdue accounts, and negotiated repayment plans.

Investigated and resolved customer disputes related to transactions and service issues.

Optimized transportation operations to ensure efficient and timely delivery of shipments., Coordinated and scheduled shipments, managing the dispatch of vehicles and drivers., Developed strategic transportation plans to minimize costs and maximize efficiency., Tracked and traced shipments to...

Addressed customer inquiries and resolved billing issues to ensure high levels of customer satisfaction., Responded to customer questions and complaints, providing timely and effective solutions., Processed orders and service requests, ensuring accurate and efficient handling., Maintained detailed...

Managed and resolved overdue accounts to ensure timely payments., Reached out to customers to discuss their payment situations and negotiate repayment plans., Offered solutions to help customers fulfill their financial commitments., Adeptly handled customer inquiries and disputes, providing...