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Sapnel

Customer Service Representative with 3+ years in client engagement

Contacto

Mumbai, Maharashtra, India
Disponible en CazVid
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Competencias

Customer ServiceAdvanced

Managed customer inquiries, provided detailed information, and ensured positive interactions to improve satisfaction.

Communication SkillsAdvanced

Effectively conveyed product and service knowledge to diverse customer bases with clarity and persuasion.

Product KnowledgeIntermediate

Gained comprehensive understanding of products to assist customers accurately and confidently.

Persuasive SellingIntermediate

Utilized persuasive communication techniques to encourage product adoption and customer purchase decisions.

Educacion

Graduation
Mumbai University
2017-18

Idiomas

English
Hindi
Marathi

Resumen

Dedicated Customer Service Representative with proven ability to provide accurate information, resolve queries, and foster customer satisfaction through effective communication and product knowledge.

Logros Clave

  • Provided accurate product information and resolved customer queries effectively at Teleperformance.
  • Enhanced customer satisfaction by delivering clear and proper knowledge about products and services.
  • Contributed to customer retention through persuasive communication and thorough support.

Experiencia

Customer Service Representative

Teleperformance
November 13 2019 - 22nd June 2020

Give proper information about my work, Convince customers to buy the product, Give proper knowledge to customers

Habilidades

Customer ServiceCommunication SkillsProduct KnowledgePersuasive Selling
Publicado en CazVid - 17 may 2026
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