Dedicated Virtual Assistant with 4+ years of experience in BPO, technical support, customer service, and recruitment. Skilled in managing client communications, technical troubleshooting, and recruitment processes, with bilingual proficiency in English and Spanish.
Provided technical support and customer service, ensuring client satisfaction and issue resolution.
Delivered technical assistance in a BPO environment, troubleshooting and resolving client issues.
Participated in candidate sourcing, screening, and managing recruitment processes for over a year.
Communicated effectively in English and Spanish across various roles for US clients.
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