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Sara

Bilingual Legal Assistant Specialist

Contacto

Bogotá, Bogota D.C., Colombia
Disponible en CazVid
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Competencias

Legal DocumentationIntermediate

Prepared legal evidence packets and managed client profiles, ensuring accuracy and compliance.

Customer Relationship ManagementIntermediate

Maintained positive relationships through follow-up communications and dispute resolution.

Debt Collection & NegotiationIntermediate

Negotiated payment plans, recorded interactions, and coordinated with departments to resolve disputes.

Technical SupportIntermediate

Provided technical assistance for applications and software, supporting user needs.

Client Follow-up & CommunicationIntermediate

Followed up with clients via phone, email, and video conferences to ensure service quality.

Educación

Platzi
2023
SENA
2014
Calgary College
2015

Idiomas

English

Resumen

Detail-oriented professional with extensive experience supporting legal teams and managing customer relations. Skilled in documentation, debt recovery, and client communication. Proven ability to handle diverse responsibilities with professionalism and efficiency.

Logros Clave

  • Supported attorneys at Alonso & Alonso by preparing immigration evidence and managing client documentation.
  • Handled debt collection processes and negotiations at Zelh, maintaining positive client relationships and legal compliance.
  • Managed customer inquiries and provided technical support at Lean Solutions, demonstrating multitasking and problem-solving skills.

Experiencia

Bilingual Legal Assistant Specialist

Alonso & Alonso Attorneys At Law
2024 - 2025

Assist law office Paralegals by ensuring forms are completed and documents are collected, meeting deadlines, and focusing on providing an excellent client experience., Prepare immigration evidence packets, collect documentation from clients, and manage client profiles., Follow up with clients by...

Associate Vendor Manager

Zelh
2023 - 2024

Provide advice on cargo and portfolio management., Technical support in applications and software., Maintain positive customer relationships., Follow legal processes to collect debts., Negotiate payment plans or agreements to recover debt and record interactions and updates in internal systems (CRM...

Collections Agent

Lean Solutions
2021 - 2023

User information management., Help customers with technical problems., Teaching systematic processes.

Customer service representative / Sales manager

Sitel
2017 - 2021

Habilidades

Legal DocumentationCustomer Relationship ManagementDebt Collection & NegotiationTechnical SupportClient Follow-up & Communication
Publicado en CazVid - 17 may 2026
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