Experienced data analyst adept at extracting insights from complex datasets within the financial sector.
Utilized SQL to query large datasets and generate reports for decision-making.
Created dashboards and visual reports to communicate data insights effectively.
Developed complex spreadsheets and data models to analyze financial data.
Automated data processing tasks and performed statistical analysis using Python.
WNS Company
Assisted customers through chat, email, and voice channels to resolve product and service issues., Maintained high customer satisfaction ratings by providing prompt, professional, and friendly support., Handled CRM systems and internal databases for case tracking and escalation., Collaborated with team members to improve process efficiency and reduce response time.
Data Monetization Project
Researched and analyzed data monetization strategies for business growth., Prepared detailed reports and presentations for internal stakeholders.
Bachelor of Technology
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Applied statistical techniques to interpret data trends and support decision-making.
