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Sativa

Case Manager with 3+ years in legal and client services

Contacto

Cancún, Quintana Roo, Mexico
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Competencias

Client Relationship ManagementAdvanced

Applied to maintain and strengthen client relationships across legal, travel, and sales roles.

Case ManagementAdvanced

Utilized to manage legal cases, maintain records, and prepare reports at Braver Law Firm.

Strategic Sales & NegotiationAdvanced

Applied in driving sales and securing vendor discounts in sales roles.

Logistics CoordinationIntermediate

Used to coordinate travel arrangements and ensure timely delivery of goods and services.

Critical Thinking & CommunicationAdvanced

Utilized across roles to communicate effectively with clients, legal staff, and vendors.

Educacion

Associate’s Degree
Houston Community College
Completed Jun 1994

Idiomas

Korean

Resumen

Dedicated case manager skilled in legal support, client relationship management, and travel coordination with a proven record of process efficiency and client satisfaction.

Logros Clave

  • Managed a diverse caseload and prepared reports to support case progress at Braver Law Firm
  • Served as primary contact for clients, providing detailed travel information and coordinating arrangements at Sativa Quest
  • Drove sales growth through client relationship management and market analysis at Wesco

Experiencia

Case Manager

Braver Law Firm
Sep 2022 - Feb 2025

Managed a diverse caseload, ensuring timely updates and clear communication with clients and legal staff., Collaborated closely with attorneys to gather crucial information and prepare cases for evaluation., Maintained comprehensive records and prepared reports to support case progress.

Travel Agent

Sativa Quest
Sep 2017 - Aug 2022

Served as the primary contact for clients, providing detailed information on visas, customs, and travel requirements., Coordinated all aspects of travel planning, including flights, accommodations, and travel insurance., Negotiated and secured vendor discounts, saving clients significant costs.

Account Manager

Wesco
Jan 1991 - Feb 2016

Drove sales growth by building strong customer relationships and applying strategic sales techniques., Analyzed market trends and pricing to optimize purchasing and inventory strategies., Coordinated with logistics teams to ensure timely, cost-effective delivery of goods and services.

Habilidades

Client Relationship ManagementCase ManagementStrategic Sales & NegotiationLogistics CoordinationCritical Thinking & Communication
Publicado en CazVid - 17 may 2026
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