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Sebastian

Data Analyst with 5+ years of experience in market research

Contacto

Pereira, Risaralda Department, Colombia
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Competencias

Data AnalysisAvanzado

Proficient in analyzing large datasets to identify trends and patterns.

SQLIntermedio

Experience in querying databases to retrieve and manipulate data for analysis.

Visualization ToolsAvanzado

Skilled in creating dashboards and reports using tools like Tableau and Power BI.

Statistical SoftwareIntermedio

Used R and SPSS for statistical analysis in research projects.

Educacion

Marketing Management
Andean Area University Foundation of Pereira
Completed 2016
Business Administration (Associates in Arts Degree - Business)
Miami Dade College
Completed December 2004
High School Diploma
General Rafael Reyes School of Pereira
Completed 1998
National English Certification iSpeak 2012
Berlitz
Sales Strategy Planning through E-Commerce
SENA National Learning Service
Completed June 2011

Resumen

Experienced data analyst specializing in market research and data-driven decision making.

Logros Clave

  • Developed and maintained dashboards that improved data reporting efficiency
  • Led data collection initiatives across multiple projects increasing data accuracy
  • Collaborated with cross-functional teams to analyze trends and provide actionable insights

Experiencia

Owner/General Manager

MadeKo 360
June 2014 - Present

Founder and manager of a furniture manufacturing company for home and workplace., Supervision and management of daily operations (production, quality, coordination) of the company., Identification of growth opportunities and establishment of action plans., Development of products and services according to market trends., Implementation of effective marketing strategies to increase market share., Design and manufacture of custom furniture for individual and commercial clients., Teamwork with other professionals to complete high-end projects.

Commercial Director

Innovarq Construcciones
January 2013 - May 2014

Development of the marketing and sales plan to increase company profitability., Acquisition of new clients in the commercial and housing sectors., Administration of resources for the manufacture of cabinetry for own projects., Achievement of established commercial targets., Analysis of market trends and competition., Management of the production team.

Commercial Director

Hacienda Hotel San José
February 2012 - May 2012

Development of the marketing and sales plan., Acquisition of new corporate accounts in the tourism sector., Coordination of events and business fairs., Management of social media for promoting the service portfolio., Implementation of a new e-commerce-oriented website., Market penetration strategy as a sales approach.

Account Executive

Norte Gráfico S.A
May 2009 - June 2011

Acquisition of new clients for digital project development., Ability to maintain and strengthen business relationships with existing clients., Quoting and implementation of new applications and interactive developments., Direction and liaison of the involved areas., Coordination and supervision of project development., Entry into social media as a method of promotion and marketing., Experience in analyzing and monitoring sales and commercial performance indicators.

Sales Manager

Resorts Advantage
June 2007 - May 2008

Supervision, training, and feedback of the Call Center sales team., Daily call monitoring and preparation of monthly management and quality reports., Management of business relationships with suppliers., Handling of complaints and claims., Workflow optimization with other involved areas., Achievement of established targets.

Sales Account Executive

Resorts Advantage
November 2006 - May 2007

Management of a large volume of calls with high effectiveness percentages., Creation of new sales opportunities through emails and calls., Generation of new leads via promotional systems., Execution of the booking and accommodation process., Ability to build strong relationships with clients and close successful deals., Exceeding sales targets set by the company.

Sales Manager

Rollolux Corporation
January 2006 - November 2006

Acquisition of new clients for hurricane protection sales., Presentation of sales reports., Management of permits needed for project development., Maintenance and after-sales service to existing clients., Study of regulations and statutes needed for each city., Control of inventory and delivery times.

Customer Account Executive

Comcast Communications Corporation
May 2005 - November 2005

Management of outbound calls and handling of inbound calls in a bilingual campaign., Management of key accounts and effective problem resolution., Experience in customer service and account management in an executive position., Creation of new sales opportunities., Updating and improving services for existing clients., Detailed study of services, products, and promotions of the competition.

Sales Representative

Technion Communications Corporation
August 2002 - April 2005

2 years of experience as a Sales Representative, consistently achieving sales targets., Management of outbound calls focusing on telecommunications sales., Development of strong customer relationships and closure of successful sales., Increase in customer satisfaction levels., Experience in efficiently managing client portfolios, increasing retention and loyalty.

Habilidades

Data AnalysisSQLVisualization ToolsStatistical Software
Publicado en CazVid - 17 may 2026
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