Dedicated professional with over 5 years of expertise in travel coordination, concierge services, and client relations within the hospitality and cruise industries.
Expertise in creating detailed travel itineraries, coordinating bookings, and managing client needs.
Experience in handling inbound/outbound communication, supporting VIP clients and resolving inquiries.
Proficient in Axus, Sion, Notion, Asana, and Canva for managing travel details and task workflows.
Skilled in liaising with suppliers, clients, and internal teams to ensure seamless service delivery.
WeRemoto
Creating Itinerary proposals on Tern, including financial details such as pricing, commissions, taxes, and payment schedules., Building detailed Axus itineraries, including all booked services, and pre- & post-travel items., Adding flight details, transfer services, hotel reservations,...
PGS – Premier Guest Services for the Prestige Travelers Membership at SheWorks
Provided remote concierge and reservation services for the Prestige Travelers Membership by Karisma Hotels & Resorts., Assisted members with vacation planning, including resort bookings, transportation arrangements, and special requests., Acted as the primary liaison between members and the...
Royal Caribbean International Cruise Lines at Conduent Guatemala
Sold World Cruise packages exclusively to Crown & Anchor Society members., Assisted travel agents only, providing tailored cruise booking services., Redeemed Hilton Grand Vacation certificates for luxury vacation packages., Managed Alaska cruise tour bookings, ensuring seamless travel...
Bachelor’s
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