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Selvin

Travel Coordinator with 5+ years of hospitality and client service experience

Contacto

Guatemala City, Guatemala, Guatemala
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Competencias

Travel Planning & CoordinationAvanzado

Expertise in creating detailed travel itineraries, coordinating bookings, and managing client needs.

Customer Service & Client RelationsAvanzado

Experience in handling inbound/outbound communication, supporting VIP clients and resolving inquiries.

Reservation Management SoftwareIntermedio

Proficient in Axus, Sion, Notion, Asana, and Canva for managing travel details and task workflows.

Communication & CoordinationAvanzado

Skilled in liaising with suppliers, clients, and internal teams to ensure seamless service delivery.

Financial & Payment ProcessingIntermedio

Handled invoicing, payments, and financial documentation for travel services and reservations.

Educacion

Bachelor’s
Universidad Mariano Gálvez de Guatemala
Completed 2016

Idiomas

EnglishC2
SpanishC2
GermanB1

Resumen

Dedicated professional with over 5 years of expertise in travel coordination, concierge services, and client relations within the hospitality and cruise industries.

Logros Clave

  • Developed detailed travel itineraries integrating booked services and client preferences at WeRemoto.
  • Managed end-to-end reservation and client coordination processes across multiple platforms and travel services.
  • Provided remote concierge and reservation services for high-end clients, ensuring personalized experiences.

Experiencia

Assistant Travel Coordinator

WeRemoto
May 2024 - February 2025

Creating Itinerary proposals on Tern, including financial details such as pricing, commissions, taxes, and payment schedules., Building detailed Axus itineraries, including all booked services, and pre- & post-travel items., Adding flight details, transfer services, hotel reservations,...

Personal Concierge & Reservations Sales Agent

PGS – Premier Guest Services for the Prestige Travelers Membership at SheWorks
October 2022 - January 2024

Provided remote concierge and reservation services for the Prestige Travelers Membership by Karisma Hotels & Resorts., Assisted members with vacation planning, including resort bookings, transportation arrangements, and special requests., Acted as the primary liaison between members and the...

Special Services Representative

Royal Caribbean International Cruise Lines at Conduent Guatemala
November 2019 - May 2022

Sold World Cruise packages exclusively to Crown & Anchor Society members., Assisted travel agents only, providing tailored cruise booking services., Redeemed Hilton Grand Vacation certificates for luxury vacation packages., Managed Alaska cruise tour bookings, ensuring seamless travel...

Collections & Accounting Analyst

Xerox Corporation
May 2015 - November 2019

Managing large enterprise account portfolios, ensuring timely payments, Acting as the primary liaison between Accounts Receivable and Banking Operations & Collaborating with internal departments to resolve disputes and offer financial solutions.

Collections Representative

GE Capital Retail Bank
December 2010 - June 2014

Handling inbound and outbound calls assisting cardholders with payments and account resolutions.

Habilidades

Travel Planning & CoordinationCustomer Service & Client RelationsReservation Management SoftwareCommunication & CoordinationFinancial & Payment Processing
Publicado en CazVid - 17 may 2026
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