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Travel Coordinator with 5+ years of hospitality and client service experience
Expertise in creating detailed travel itineraries, coordinating bookings, and managing client needs.
Experience in handling inbound/outbound communication, supporting VIP clients and resolving inquiries.
Proficient in Axus, Sion, Notion, Asana, and Canva for managing travel details and task workflows.
Skilled in liaising with suppliers, clients, and internal teams to ensure seamless service delivery.
Handled invoicing, payments, and financial documentation for travel services and reservations.
Dedicated professional with over 5 years of expertise in travel coordination, concierge services, and client relations within the hospitality and cruise industries.
Creating Itinerary proposals on Tern, including financial details such as pricing, commissions, taxes, and payment schedules., Building detailed Axus itineraries, including all booked services, and pre- & post-travel items., Adding flight details, transfer services, hotel reservations,...
Provided remote concierge and reservation services for the Prestige Travelers Membership by Karisma Hotels & Resorts., Assisted members with vacation planning, including resort bookings, transportation arrangements, and special requests., Acted as the primary liaison between members and the...
Sold World Cruise packages exclusively to Crown & Anchor Society members., Assisted travel agents only, providing tailored cruise booking services., Redeemed Hilton Grand Vacation certificates for luxury vacation packages., Managed Alaska cruise tour bookings, ensuring seamless travel...
Managing large enterprise account portfolios, ensuring timely payments, Acting as the primary liaison between Accounts Receivable and Banking Operations & Collaborating with internal departments to resolve disputes and offer financial solutions.
Handling inbound and outbound calls assisting cardholders with payments and account resolutions.