Sergio - Digital Marketing Specialist with 5+ years in E-commerce

Bogotá, Bogota D.C., Colombiaen

Developed and implemented SEO strategies that increased web traffic by 40% over 12 months.

Led a social media campaign resulting in a 30% growth in followers and engagement.

Publicado en CazVid

Resumen

Experienced digital marketer with over five years developing and executing campaigns that boost online visibility and engagement. Skilled in SEO, content development, and data analysis to optimize marketing efforts.

Logros Clave

Managed email marketing campaigns with an average open rate of 25% and click-through rate of 10%.

Habilidades

SEO OptimizationAdvanced

Applied SEO best practices to optimize website content, improving search engine rankings.

Content CreationExpert

Created engaging blog posts, social media content, and promotional materials for diverse audiences.

Social Media ManagementAdvanced

Managed brand presence across multiple platforms, increasing engagement and follower base.

Data AnalyticsIntermediate

Utilized analytics tools to monitor campaign performance and inform strategic decisions.

Experiencia

Team Leader Operations

Everise

September 2024 - February 2026

Led and supervised teams of approximately 20 customer service agents, Monitored and analyzed KPIs including AHT, CSAT, QA, and adherence, Conducted one-on-one and group coaching sessions focused on performance improvement, Performed quality calibrations aligned with client standards, Managed disciplinary processes and performance improvement plans, Prepared and delivered operational reports, Maintained direct communication with the client