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Customer Service & Retention Specialist with Sales & Collections Experience
Provided support and assistance to customers to ensure satisfaction and resolve issues effectively.
Engaged in sales and retention activities aimed at maintaining customer loyalty and increasing revenue.
Handled collection processes, including negotiating payments and managing overdue accounts.
Communicated effectively with clients and team members to facilitate sales, retention, and collections.
Experienced in customer service, sales, retention, and collections with a proven ability to support client satisfaction and revenue growth.