Shaira - Office Staff Admin Staff

Demonstrated experience with Communication.

Demonstrated experience with Customer Service.

Demonstrated experience with Marketing.

Demonstrated experience with Data Analytics.

Demonstrated experience with Document Processing.

Performed field visits to check connectivity issues and provide on-site technical support.. Coordinated with the operations team to ensure timely service delivery and customer satisfaction.. Assisted customers with installation, troubleshooting, and activation of internet services.

Handled customer inquiries and concerns regarding internet and cable services.. Conducted site surveys and assessments before installation and repair work.. Provided regular updates and reports on customer cases and service performance.

Checking the requirements and issuance of priority numbers. Evaluation/Uploading of documents and issuance of payment order slip. Issuance of LTO official receipt. Capturing photo, signature and biometrics and releasing of driverʼs license.