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Shakil
Data Entry Coordinator & Analyst with over 9 years of experience in data management and quality assurance
Contacto
Competencias
Extensive experience in managing, updating, and securing large datasets across multiple platforms.
Proficient in ensuring data accuracy and compliance with quality standards and policies.
Skilled in supervising teams, coordinating tasks, and maintaining safety and operational standards.
Experienced in handling customer complaints, investigations, and enhancing service experience.
Competent in using Adobe Creative Suite and Microsoft Office for creating visual content.
Educacion
Idiomas
Resumen
Dedicated professional with over 9 years in data management, quality assurance, and customer service. Proven ability to optimize processes, supervise teams, and ensure high standards across diverse roles.
Logros Clave
- Ensured 99.9% data accuracy and security across multiple projects at Mina Management Ltd.
- Managed master data and user roles, improving data integrity and access control at Vertex Global Ltd.
- Supervised cleaning teams, maintaining high standards of safety and cleanliness at Prop Group.
- Handled and resolved customer complaints efficiently, enhancing customer satisfaction at Chaldal.com Ltd.
Experiencia
Data entry coordinator
Through management, oversight, review, and training, ensures data entry services are completed in an accurate, efficient, and timely manner.. Ensures confidentiality and security of sensitive data and reports including personnel data, subscriber personal data, and financial data.. Serves as a liaison between data entry and other departments, assessing current and future data entry needs and ensuring proper staffing to address those needs.. Researches, recommends, and implements new methods, procedures, policies, and services.. Identifies needed equipment and software upgrades; requests procurement.. Assists with planning and implementation of departmental budget. Performs other duties as assigned.
Data analysts
Managing master data, including creation, updates, and deletion.. Managing users and user roles.. Provide quality assurance of imported data, working with quality assurance analysts if necessary.. Commissioning and decommissioning of data sets.. Processing confidential data and information according to guidelines.. Helping develop reports and analysis.. Managing and designing the reporting environment, including data sources, security, and metadata.. Supporting the data warehouse in identifying and revising reporting requirements.. Supporting initiatives for data integrity and normalization.. Assessing tests and implementing new or upgraded software and assisting with strategic decisions on new systems.. Generating reports from single or multiple systems.
Cleaning Supervisor
Supervise and coordinate the work of light duty, industrial or specialized cleaners and janitors. Inspect sites or facilities to ensure established safety and cleanliness standards. Recommend or arrange for additional services required such as painting, repair work, renovations or replacement of furnishings and equipment.. Hire and train cleaning staff. Prepare work schedule and coordinate activities with those of other departments. Prepare budget, estimate costs and keep financial records. Receive payment for specialized cleaning jobs. May perform certain cleaning duties.
Customer complaints handler
Communicates with customers;. Records the details of complaints;. Investigates complaints against company policies and procedures and regulatory guidelines;. Where possible, directly provides complaint solutions to customers;. Ensures complaints are handled in line with process, procedures and within regulatory timeframes.