Shakira - Pharm D

Developed, implemented, and maintained pharmacy policies and procedures in compliance with federal and state regulations. Led and supervised a team of 10+ pharmacy technicians, overseeing training, coaching, performance evaluations, and corrective action plans. Managed pharmacy audits and ensured accurate billing, claims processing, and documentation to support regulatory compliance and reimbursement integrity. Oversaw insurance claim submissions and appeals to maximize reimbursement and minimize financial risk. Implemented risk prevention and patient safety initiatives to reduce errors and improve quality outcomes. Ensured safe and accurate prescription review through robust quality assurance processes. Provided leadership oversight of patient counseling to promote safe medication use and adherence

Reviewed prescriptions and enforced safe, accurate quality assurance practices. Counseled patients on medication safety, proper administration, and adherence. Maintained controlled substance inventory and completed all required DEA documentation in compliance with regulations. Supervised pharmacy technicians in all operational and clinical activities to ensure workflow efficiency and compliance. Managed opening and closing store procedures, ensuring operational readiness and security. Administered age-appropriate immunizations in accordance with clinical guidelines. Conducted off-site vaccination services at homecare facilities on multiple occasions. Delivered Medication Therapy Management (MTM) services through the Outcomes platform

Filled and reviewed prescriptions under supervision of the pharmacist. Provided patient education daily. Administered all aged appropriate vaccines