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Shamim
Customer Support Specialist with diverse client interaction experience
Contacto
Ranchi, Jharkhand, India
Disponible en CazVid
Competencias
Customer ServiceIntermediate
Provided customer support and handled inquiries in legal and operational environments.
Client CommunicationIntermediate
Effectively communicated with clients to address their concerns and questions.
Problem SolvingIntermediate
Resolved customer issues by providing appropriate solutions within organizational processes.
MultitaskingIntermediate
Managed multiple customer interactions across different job roles efficiently.
Educacion
Higher Secondary ( +2)
Techno India Group Academia, South Kolkata
Bachelor of Arts, LL.B
Calcutta University
Completed Sep 2024
Resumen
Experienced in handling customer interactions across legal and support industries.
Logros Clave
- Gained experience across multiple customer support roles in different organizations
- Handled customer inquiries and provided solutions in legal and general support contexts
- Progressed through various customer service positions demonstrating role adaptability
Experiencia
Customer Support
Roy and Associates
2022 January - 2023 February
Advisor -1
CONCENTRIX
2023 April - 2025 June
Customer Representative Operations
S.S Legal Solutions
2023 - 2025
Habilidades
Customer ServiceClient CommunicationProblem SolvingMultitasking
Publicado en CazVid - 17 may 2026