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SheidyDeLa
Customer Service Professional with 5+ years in retail and call centers
Contacto
Colombia, Huila Department, Colombia
Disponible en CazVid
Competencias
Interpersonal RelationshipsAdvanced
Applied empathy and effective communication to manage customer interactions successfully.
Critical ThinkingIntermediate
Utilized critical thinking to analyze customer needs and resolve issues efficiently.
Time ManagementIntermediate
Managed multiple responsibilities simultaneously, ensuring timely service delivery.
CreativityBeginner
Applied creative approaches to problem-solving in customer interactions.
LeadershipBeginner
Demonstrated leadership potential through teamwork and initiative in various roles.
Educacion
HighSchoolDiploma
INEDAS
Completed December2021
SystemsTechnician
SENA
Completed November2021
ECCIUNIVERSITY
August2022
Idiomas
EnglishFluent
Spanish
French
Resumen
Dedicated professional with extensive experience in retail and customer support roles, skilled in interpersonal relations, problem-solving, and managing high-pressure situations.
Logros Clave
- Assisted customers effectively across multiple roles in retail and customer service
- Developed strong interpersonal and communication skills in high-pressure environments
- Demonstrated adaptability by handling diverse responsibilities from cashiering to customer support
Experiencia
Cashier
Cashier
2021 - 2022
Waitress
Waitress
2022 - 2022
Waitress
Waitress
2019 - 2021
CustomerServiceRepresentative
IQor
2023 - 2023
CustomerServiceRepresentative
Teleperformance
2024 - 2024
Habilidades
Interpersonal RelationshipsCritical ThinkingTime ManagementCreativityLeadership
Publicado en CazVid - 3 jul 2025