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Shelly
Customer Service Representative with diverse client interaction skills
Contacto
Tegucigalpa, Francisco Morazán Department, Honduras
Disponible en CazVid
Competencias
Customer ServiceIntermediate
Employs creativity, honesty, and teamwork to address customer needs and enhance satisfaction.
CommunicationIntermediate
Effectively communicates with customers to resolve inquiries and provide detailed assistance.
Problem SolvingIntermediate
Resolves customer inquiries efficiently, demonstrating proactive problem-solving skills.
ProactivityBeginner
Displays proactive behavior in customer service tasks to improve service quality.
Educación
Bachillerato Técnico Profesional en Salud y Nutricion Comunitaria
Instituto Jose Cecilio del Valle
Completed 2018
Biology Degree
Universidad Nacional Autónoma De Honduras
Completed Now
Advanced English Course
English for Call Center
Completed 2022
Advanced Excel Course
INFOP
Completed 2021
Effective Business Websites
INFOP
Completed 2021
Idiomas
SpanishNative
EnglishC1
Resumen
Dedicated customer service representative with experience in client interaction and inquiry resolution.
Logros Clave
- Provided prompt and friendly customer service at PROMACO
- Resolved customer inquiries effectively to ensure satisfaction
- Demonstrated proactive approach and teamwork in service delivery
Experiencia
Customer Service Representative
PROMACO
Dec 2017 - Jan 2018
Assisted customers by providing prompt and friendly service., Resolved inquiries effectively to ensure customer satisfaction.
Habilidades
Customer ServiceCommunicationProblem SolvingProactivity
Publicado en CazVid - 3 jul 2025