Experienced software engineer specializing in building scalable web and mobile applications. Proven ability to lead projects, mentor team members, and adapt to evolving technology stacks.
Extensively used for front-end web development and some back-end scripting tasks.
Developed interactive single-page applications with responsive UI components.
Utilized for scripting, data processing, and some back-end API development.
Participated actively in Scrum teams, contributing to iterative development cycles.
Pierian Services Private Limited
Managed and led a 30 member team across invoice processing and Procure-to-Pay (P2P) operations, ensuring optimal coverage and productivity., Led the end-to-end setup of P2P operations, transitioning from pilot to a full-scale Center of Excellence (COE) model in Kochi., Conducted performance reviews, coaching, and mentoring, improving team capability, engagement, and performance., Monitored daily inflow and outflow, managed queue prioritization, and ensured effective workload planning to prevent SLA breaches., Drove operational improvements through dashboards, Root Cause Analysis (RCA), and continuous improvement initiatives., Led all Marketplace (MKP) and Seller Association calls with CFO-level stakeholders, acting as the primary point of resolution for P2P issues and process challenges., Managed Accounts Payable operations for India's largest e-commerce organization, handling 7 seller associations and a monthly invoice volume of 1 lakh.
Conduent Business Services LLP
Managed end-to-end Accounts Payable operations using SAP S/4HANA and VIM for global clients., Successfully executed PSA Italy transition to VIM independently, ensuring zero disruption., Processed Material, Service, Asset, Debit & Credit Note invoices with high accuracy., Coordinated invoice approvals, resolved BU rejections, vendor code issues, and ensured on-time payments., Prepared daily inflow/outflow reports, BCP files, ad-hoc MIS, and client dashboards., Led weekly client calls, presenting performance metrics and addressing escalations., Handled Month-End Close (MEC) activities and prepared FMEA documentation., Acted as Group Lead for a 9-member team, providing training, quality audits, and performance coaching., Maintained quality compliance through rigorous QC reviews.
Bachelor of Commerce
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Designed and optimized database schemas and queries for various applications.
EXL Service
Managed payment batch creation and ACH transmissions., Performed intercompany reconciliations and variance analysis., Prepared client-specific ad-hoc financial reports., Handled client communication via calls and emails.
