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Shivi
Customer Service Professional at Mind Boggling Services Pvt Ltd
Contacto
Competencias
Skilled in handling customer queries, complaints, and feedback to ensure positive experiences.
Proficient in conducting surveys and reviews via calls, facilitating clear and effective communication.
Experienced in Windows OS, MS-Office Suite, and basic programming languages like JavaScript, Java, PHP, SQL.
Basic knowledge of data collection and analysis to support customer insights and process improvements.
Educacion
Idiomas
Resumen
Dedicated professional with experience in customer service, data analysis, and basic programming, committed to enhancing client satisfaction and operational efficiency.
Logros Clave
- Successfully managed customer complaints, enhancing customer satisfaction.
- Conducted customer surveys and reviews to improve insurance product offerings.
- Streamlined work distribution in field processes, increasing operational efficiency.
Experiencia
Sr. Office Assistant
Handling customer complaints. Work Distribution in the Field Process. Take customer survey & reviews over call to sailing the Insurance products