Silas - Social Media & Events Manager at Pan African Media Solutions

Expertise in planning, organizing, and executing events to ensure smooth operations and stakeholder satisfaction.

Skilled in developing and implementing social media strategies to enhance brand visibility and engagement.

Proficient in resolving customer inquiries and complaints, fostering strong client relationships, and collecting feedback.

Capable of developing detailed project plans, coordinating resources, and ensuring timely completion.

Drafted and sent out numerous strategic partnership proposal letters to corporate sponsors, media outlets, and institutional stakeholders to expand partner engagement.. Managed follow-ups and outreach pipelines to secure sponsorships and build external relationships.. Planned and coordinated events from concept to execution.. Managed social media campaigns and content strategies.. Collaborated with photographers, designers and sponsors.. Monitored campaign performance and event feedback.

Planned and supervised events.. Coordinated vendors, volunteers and stakeholders.. Ensured smooth on-site event execution.

Handled customer enquiries by phone, email and in person.. Resolved complaints and built client relationships.. Collected customer feedback for service improvement.

Oversaw daily school administration.. Managed records and coordinated communication among staff, parents and students.