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Simon

Virtual assistant

Video currículum

Virtual assistant
Looking for vitual assistant or customer service positionn

Contacto

Medellin, Antioquia, Colombia
Abierto a remoto
Disponible en CazVid
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Competencias

Customer ServiceAdvanced

Applied active listening and empathy skills to improve customer satisfaction in call center roles.

SalesIntermediate

Utilized confidence and product knowledge to communicate effectively and boost sales interactions.

Communication SkillsAdvanced

Developed through extensive client interactions, focusing on clear, empathetic communication.

Research & Product KnowledgeIntermediate

Studied and researched products extensively to provide accurate information during sales.

Active Listening & EmpathyAdvanced

Enhanced customer interactions by understanding client needs and providing tailored support.

Resumen

Experienced in customer support and sales with over 7 years in major companies like Amazon UK and Walmart, focused on delivering empathetic and effective service.

Logros Clave

  • Worked for major companies like Amazon UK, Walmart, Hot Topic, and DoorDash, gaining diverse customer service experience
  • Accumulated over 7 years in call center environments, demonstrating prolonged role progression
  • Gained skills in active listening, empathy, confidence, and product research to enhance customer interactions

Habilidades

Customer ServiceSalesCommunication SkillsResearch & Product KnowledgeActive Listening & Empathy
Publicado en CazVid - 3 jul 2025
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