Experienced in customer support and sales with over 7 years in major companies like Amazon UK and Walmart, focused on delivering empathetic and effective service.
Applied active listening and empathy skills to improve customer satisfaction in call center roles.
Utilized confidence and product knowledge to communicate effectively and boost sales interactions.
Developed through extensive client interactions, focusing on clear, empathetic communication.
Studied and researched products extensively to provide accurate information during sales.
Enhanced customer interactions by understanding client needs and providing tailored support.